Refund policy

You have 30 days from the day your order arrives to return it for a full refund. The projector needs to be in the condition you received it, with the discs and cable, in its original box.

To start a return, email us at hello@shopnightroom.com with your order number. We will reply with a return address and instructions. Please do not send anything back before you have heard from us, as we cannot process returns that arrive unannounced.

Damaged or faulty items: if the projector arrives broken, damaged in transit, or does not work, contact us within 30 days and send a photo. We will send a replacement or refund you in full, and you will not pay return shipping.

Refunds are issued to your original payment method once the return is received and checked, usually within 5 business days. Your bank may take a few days more to show it.

Cancellations: email us within 12 hours of ordering and we will cancel and refund in full, provided the order has not already shipped.

Questions about a return: hello@shopnightroom.com